HOW ARE SHIPPING RATES DETERMINED?

• Shipping rates vary depending on the method selected and the weight of the order.

• To calculate the exact cost of shipping for your order, place the items you’d like to order in your shopping cart, and at the bottom of the cart page, the shipping rates are automatically calculated.

WHAT SHIPPING METHODS DO YOU OFFER IN THE UNITED STATES?

• Shipping rates vary depending on the method selected and the weight of the order.

• To calculate the exact cost of shipping for your order, place the items you’d like to order in your shopping cart, and at the bottom of the cart page, the shipping rates are calculated each time an item or quantity is added.

 

We’ve offer the following shipping options:

 

• Economy: Economy shipping normally arrives within two to six business days, and is usually the least expensive option. Monday thru Friday delivery only.

 

• Standard: Standard shipping normally arrives within two to four business days, and is usually the best option for heavy shipments, like those with large tubs of protein.

 

• Two Business Day Delivery: Two-day delivery helps ensure delivery within two business days. Please understand that we can only ship items that are in-stock at one of our domestic warehouses. For two-day delivery, orders must be placed Monday – Friday by 2:00pm Eastern to qualify.

 

• One Business Day Delivery: Selecting this option ensures we can ship your package in just one business day, and is the best option for shipments you need in a hurry. Please understand that we can only ship items that are in-stock at one of our domestic warehouses. For one day delivery, orders must be placed Monday – Friday by 2:00pm Eastern to qualify.

 

• Military: Military shipping normally arrives within three to eight business days, and is the only shipping option available for APO, FPO, or DPO military mailing addresses.

 

*Note: Delivery estimates are based on warehouse inventory levels and hours of operation.

 

WHAT SHOULD I DO IF MY ORDER DOES NOT ARRIVE WHEN EXPECTED?

• Most orders are shipped within 24 hours and should arrive within 2-5 business days depending on your location, the carrier, and the selected delivery option.

• If you do not receive your order within the expected time frame, please contact our Customer Service department.

DO YOU SHIP TO P.O. BOXES?

• We ship to all P.O. Boxes with no problem. When you enter your shipping address, our system automatically selects the correct shipping option to get your order delivered directly to the Post Office box specified.

DO YOU SHIP TO APO, FPO, OR DPO MILITARY ADDRESSES?

 

• We are honored to support members of our nation’s military, and ship to all APO, FPO, or DPO military addresses.

• When placing your order, select the Military shipping option to help ensure your package arrives safely.

• Due to heightened security, unfortunately only limited tracking information is available on military orders and we are unable to track them after they leave the United States. Most military packages are delivered within 3-8 business days, however depending on location and other external factors, including military inspection, some orders may experience additional delays.

 

When shipping to an APO, FPO, or DPO address, please use the following format when completing your shipping address:

Example:
John Smith
Address Line 1
Address Line 2 (if needed)
APO, AP 91645-0000 (ZIP code for your location)
USA

 

*Note: The 4-digit ZIP code extension is required for all military addresses. Please make sure to enter this extension when placing your order to help ensure your package arrives as quickly as possible.

 

There is no need to enter the actual city, state, or country where you are located. Enter APO, DPO, or FPO for the city and AA, AP, or AE for the state.